Do brands have to change their system?
No. Mustard works as a workflow layer, not a replacement for your internal system.
Rep WorkspaceMustard routing layerBrand Workspace
Mustard routes brand order data into the rep agency workspace.
Rep Workspace is the work OS for rep workflow. Brand Workspace is order routing and visibility for brands working with agencies. Mustard sits between them to clean up handoffs, reporting, and follow-up.
Two workspaces, one handoff
Default: Rep Workspace
Work OS for rep workflow
Rep Workspace
Run dealers, contacts, activity, orders, reporting, forecasting, and follow-up from one agency-owned workspace.
Choose Rep WorkspaceOrder routing + visibility
Brand Workspace
Send order data, track handoff readiness, and help agencies receive cleaner information without replacing internal systems.
Systems stay intactDecision hub
Mustard connects the workflow.
Brand order data moves toward the rep agency workspace. Mustard cleans up the handoff, routing, reporting, and follow-up between the two sides.
Rep Workspace
Work OS for rep workflow
Mustard
Routes the work
Brand Workspace
Order routing + visibility
Order routing
Files, scheduled reports, or supported feeds move to agencies
Agency visibility
Handoff status is visible without entering the agency workspace
Dealer/account readiness
Matching and review happen before data becomes noisy
Forecast/report handoff
Planning conversations stay attached to the relationship
Brand WorkspaceOrder routingAgency visibility
Order routing and visibility for agency handoffs.
Send order data once, reduce spreadsheet chaos, and help agencies receive cleaner information inside their own workspace.
Mustard is not replacing your ERP, portals, or internal reporting. It is the workflow layer between your systems and the agency.
Brand workflow preview
Routing modules
Cleaner delivery into agency workflow.
Send once
Send order data in a cleaner agency handoff.
Clean handoff
Route brand order information into the agency workspace where reps already work.
Support file, scheduled report, or structured feed paths as the implementation allows.
Keep your ERP and internal reporting systems intact.
The transfer becomes a usable agency workflow, not another file drop.
Operational proofClick to expand
Cleaner handoff, cleaner forecasts, less follow-up.
Brands keep the delivery process simple while rep agencies get usable data for reporting, preseason, commissions, and forecasting. Mustard sits between the brand and the agency as the workflow layer, not as a replacement for either side.
Mustard sits between brand systems and agency workflows.
We keep it practical, show the delivery surface, and map how your order files become usable inside the rep workflow without forcing either side to rebuild their internal system.
ForecastingSimple handoffSeparated workspaces
Cleaner forecasts back from your agencies.
Agencies can send territory forecasts, preseason updates, and monthly findings back through the brand and agency workflow. Forecasting stays tied to the dealer and order context in the intended relationship instead of living in disconnected spreadsheets.
Common questionsPrivacy and trust
Questions brands usually ask.
What data does Mustard need?
Usually a standard open vs shipped order report is enough. Mustard works with straightforward order data so it can be turned into dealer, reporting, forecasting, and agency workflow visibility.
Do brands see the agency's private workspace?
No. Brands do not get access to the agency's private workspace.
Can we use an NDA?
Yes. An NDA is part of the SaaS agreement when a brand and agency move forward with a working relationship through Mustard.
Is commission data shared with brands?
No. Commission tools are agency-side calculators only. Agencies manually enter their own percentages, and Mustard uses gross order values to estimate projected commission visibility. It is not a formal payout, payroll, or accounting ledger.
Can brands send orders without changing systems?
Yes. Brands can send standard reports, scheduled emails, manual uploads, or API if preferred and supported by the implementation path.
What is Mustard's role between agencies and brands?
Mustard acts as the workflow layer between independent sales agencies and their brands, helping both sides manage order handoff, forecasting, reporting, and communication without forcing either side to rebuild their internal system.
How the sides connect
A cleaner handoff between brand systems and agency work.
Mustard sits between the brand sending order data and the rep agency turning that data into account work, reporting, forecasting, and follow-up.
1
Brand sends order data
Files, supported feeds, or scheduled reports enter a handoff path without replacing the brand's internal system.
2
Mustard routes the work
Order, account, dealer, and status context are cleaned up for agency use.
3
Rep agency works from one OS
Dealers, contacts, activity, orders, reporting, forecasting, preseason, and commissions stay in the agency workspace.
4
Brand sees handoff status
The brand gets visibility into readiness, issues, and reporting conversations without taking over the agency workspace.
Talk through the brand and agency workflow.
We will map how your order reports, agency relationships, dealer/account structure, and forecasting needs should move through Mustard.